The best outcome of a programme we design is that your own people can deliver the next one.
Great work should not depend on us being in the room. We help your people become the facilitators who can carry it forward.
And that takes more than handing over a facilitator guide. We help people understand the thinking behind the experience, practise the craft of delivering it, build confidence in the room and learn how to adapt without losing what makes the programme work. In some organisations we go further, developing internal Change Agents who can spread capability and accelerate change across the system.
Who tends to call us
- Organisations that want their own people able to deliver a programme, not just attend it
- Teams building an internal faculty of trainers, facilitators or Change Agents
- Leaders who want to build lasting internal capability rather than permanent dependence on an external partner
How it works
- 1Design for transfer. We build the original programme so it can be learned and delivered by your people, not only by ours.
- 2Select and prepare. Together we identify the people best placed to become trainers, facilitators or Change Agents.
- 3Train and practise. They experience the programme, learn the design intent, practise delivery and receive feedback and coaching.
- 4Enable and support. They take over delivery while we provide the support and quality assurance needed to help them succeed.
What is included
- Train-the-trainer experiences built into wider programme design
- Facilitator guides, materials and toolkits that are yours to keep and adapt
- Practice, observation, feedback and coaching to build facilitator confidence and capability
- Identification and development of internal Change Agents where useful
- Ongoing support and quality assurance as your own people take on delivery
On a global technology company's manager programme, we developed a network of internal Change Agents to accelerate capability building and help the change travel through the organisation at scale.
Success is when your people no longer need us at the front of the room.
Ask about training your own facilitators